Privacy Policy

This Privacy Policy explains how VideoGig Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller is Videogig Ltd. You can contact us at cate.hooper@videogig.co.uk.

Data We Collect

  • Identity: name
  • Contact: email address, telephone number
  • Technical: IP address, browser type, and usage data collected via cookies
  • Usage: how you interact with our website
  • Marketing preferences: your preferences for receiving communications
  • Visual: footage captured during filming sessions

How We Use Your Data

We use your data to:

  • Respond to enquiries and provide our video production services
  • Send you communications you have requested
  • Improve and maintain our website
  • Comply with legal obligations

Third Parties

We may share data with the following third parties:

  • Website and technical service providers
  • Google reCAPTCHA (spam protection on our contact form)
  • Social media platforms (Facebook, Instagram, YouTube)
  • Professional advisers (legal, accounting)

Cookies

We use the following types of cookies:

  • Strictly necessary: required for the website to function
  • Analytical/performance: help us understand how visitors use the site
  • Functionality: remember your preferences
  • Targeting: track browsing to deliver relevant content

Your Rights

Under UK GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure of your data
  • Object to processing
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at cate.hooper@videogig.co.uk.

Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Last updated: October 2025